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Settings

To change the “Promoted Comments” widget settings follow the steps below:    1. Log in to your SolidOpinion account:     2. Go to the “Your Sites” tab on the top panel of the website:     3. Find the website you want to change the “Promoted Comments” widget settings for:     4. Click the “Settings” button:     5. Select the “Revenue” tab:     Note: Make sure that one of the promoted widget types is selected as the main one in the “Style”...

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To install the "Promoted Headlines" widget on your website, follow the steps below:   1. Log in to your SolidOpinion account:     2. Go to the “Your sites” tab and type-in the short name of your site in the search-field located in the upper right corner of the page:     3. Find the website you want to install the “Promoted Headlines” widget for and click the “Settings” button:     4. Go to the “Embed” tab on the admin...

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The “Pay to open” effect enables a user to hide a certain part of the comment. The other users will have to spend a certain amount of their points to see the full text of the comment. This effect is available only if the “Regular Comments” option is selected as the main widget type in the “Style” tab on the admin panel: To make this effect...

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This article is intended to help developers import existing comments from your site to the SolidOpinion commenting platform.   If you'd like to import comments, please first contact our team: help@solidopinion.com.   This feature ensures seamless transition of your users accounts and helps to keep up with all of the existing discussions.   To import existing comments, please provide us with the ’. xml’ file created the way shown below:   Tags used...

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To reset your password follow the steps below: 1) Go to my.solidopinion.com 2) Click on the "Forgot your password?" link: 3) Enter your email address into the “Your email” field: 4) Fill out the required captcha: 5) Then click the “Send” button: 6) You will receive an email with the password change instructions. Check your email, make sure to check the “Spam” folder as well. 7) Follow the link received...

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You'll find the information about all settings of the Promoted Comment widget type at this article. Also it is important to remember that you'll be able to change this settings only if you turn on one of these widget types:  "Promoted comments" or  "Promoted headline". 1.Number of comments displayed in the promoted comment section - here you can choose how many "Pormoted comments" will be displayed in...

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To change the “Promoted Headlines” widget settings follow the steps below:    1. Log in to your SolidOpinion account:     2. Go to the “Your Sites” tab on the top panel of the website:     3. Find the website you want to change the “Promoted Headlines” widget settings for:     4. Click the “Settings” button:     5. Select the “Revenue” tab:      Note: Make sure that one of the promoted widget types is selected as the main one...

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To change the “Promoted Comments” settings follow the steps below: 1) Log in to your account on my.solidopinion.com 2) Go to the “Your Sites” tab on the top panel of the website     3) Find the website you want to change the “Promoted Comments” settings for and click the “Settings” button       4) Select the “Revenue” tab Note: Make sure that one of the promoted widget types is selected as the...

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“Rewards” is a specific option, which can be added to the comment widget on your website. The “Rewards” option is designed to reward users, actively participating in discussions, by exchanging reputation points for real promotional products / certificates.   To add this option to the widget on your website and create rewards for the most active commenters follow the steps below:   1) Log in to your account on my.solidopinion.com 2)...

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Game Rules are the set of bonuses and penalties, which can be applied to all commenters on your website. They are usually adjusted by a website owner or moderator (with consent of the website owner). Game Rules help not only involve users into commenting, as users earn points for positive participation, but also generate revenue from comments for website owners.   Game Rules are fully customizable, that...

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To enable notifications for your account, follow the steps below: Step 1. Log in to your SolidOpinion account. Step 2. Go to the "Your Profile" tab on the top panel of the website. Click the "Edit" button under your personal information description: Step 3. Go to the "Email notifications" option and enable notifications by putting a tick in the check boxes: Step 4. Make sure to click the "Save" button to...

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To change your password follow the steps below: Step 1. Log in to your SolidOpinion account. Step 2. Type in your email address and password to log in to your account: Step 3. Go to the "Your Profile" tab, opening the page with your personal information and click on the "Edit" button: Step 4. Click on the "Change" link under your email address: Step 5. After that the "New Password" and...

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Each of us can forget his account password. In this case we have a password recovery option. If you forget your password, don’t be afraid. Your password can be restored. To recover your password you must perform the following steps: 1. Open my.solidopinion.com 2. Click on the "Forgot your password?" link. 3.  Enter your email address into the “Your email” field. 4.  Type a captcha into the “Code” field. 5. After typing your email and...

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To set up rank system for commenters, enter your SolidOpinion admin panel and go to "Rank" tab of your site settings. You may set up your ranks as Absolute and Relative. Absolute ranks depend on the number of points that the user has. Once the user is over the required points number the rank is attained. Use absolute ranks if you are not worried about rank inflation, over time...

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The “Pay to open” effect enables a user to hide a certain part of the comment. The other users will have to spend a certain amount of their points to see the full text of the comment. This effect is available only if the “Regular Comments” option is selected as the main widget type in the “Style” tab on the admin panel: To make this effect...

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Site administrators have an opportunity to turn on the post-moderation option on the website, which means that all comments will be open for moderation even after they have been already posted and displayed to all users. To turn on the post-moderation option go to the “Your Sites” tab, then find the website you want to activate this option on and click the “Settings” button: After that go...

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Moderation on widget Moderation in control panel Moderation through email notifications Who can moderate on SolidOpinion?   The site owner, site administrators and anyone designated as a moderator.   Moderation through  the widget   When moderation is turned on, the words ”moderation pending” will appear below any posted comment. This means that a comment is awaiting approval by a moderator and, after approval, will become visible to other commenters.     The moderator, on the other hand,...

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Use this option only if you want to install the SolidOpinion widget on multiple domains. It will show the same thread of comments on all indicated domains.   You can use the same widget embed-code on multiple domains. To install the widget on multiple domains, you need to go to the “Filters” tab and in the text field under the "Allowed domains"  heading enter all the domain...

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This article is intended to help developers better understand requirements & structure of the XML document needed to import comments from any in-built or third-party commenting system into SolidDiscussion. Currently supported sources are:   -  Disqus -  Wordpress Native Comments -  Any XML file formatted according to the requirements described below.   First, your XML file should start with a prologue that opens the document itself & declares the UTF-8 encoding...

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To make search engines index your comments, you need to add the line below to the comment widget HTML code:   http://solidopinion.com/seo/<shortname><thread_url>seo.html   SHORT NAME - is your site’s “Short Name” on SolidOpinion (see the “General” tab of your site settings on SolidOpinion)   THREAD_URL - is your page URL without a domain   Note: If you use the SolidOpinion plugin for your site, it will put the link on all pages...

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A site owner determines game rules for Expert mode.   Expert mode enables certain commenters, depending on their rank, to use a special opportunity of applying different text formatting for free with the help of HTML tags. To turn Expert mode on it is necessary to select “HTML is allowed” in the rank settings of the publisher’s control panel: When Expert mode is enabled, commenters, who have an appropriate...

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By default comments on your website are sorted by newest – it means, that the newest comments are displayed at the top, while the oldest ones are located at the bottom of the widget. To change the comments sorting parameters follow the steps below:   1) Log in to your account on my.solidopinion.com:     2) Go to the “Your Sites” tab on the top panel of the website:     3) Find the...

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